Last Updated: 06 December 2025
Welcome to Mishel Machinery.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website mishelmachinery.com, contact us, or submit your details through our online forms, including Meta (Facebook/Instagram) Instant Forms.
By using our website or submitting information, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Phone number
- Email address
- Company name (if provided)
- Location or country (if provided)
- Details related to your inquiry or business request
Website & Technical Data
- Device and browser type
- IP address
- Cookies and analytics data
- Pages visited and interactions on the website
2. How We Use Your Information
We use collected information for:
- Responding to product questions or quote requests
- Providing order support or customer service
- Preparing offers or proposals for agricultural machinery
- Sending follow-ups related to your inquiry
- Marketing and remarketing campaigns on platforms such as Meta Ads, Google Ads, or Email Marketing (only if consent is given)
- Improving website performance and user experience
3. How We Share Information
We do not sell or rent your personal data.
We may share information only with:
- Service providers (hosting, analytics tools, CRM systems, advertising platforms)
- Logistics or delivery partners (only if you place an order or request shipping details)
- Legal authorities if required by law
All third-party providers comply with privacy and data protection standards.
4. Cookies and Tracking Technologies
Our website uses cookies and tracking tools for:
- Analytics
- Functionality improvements
- Advertising and remarketing
- Performance monitoring
You can disable cookies through your browser settings at any time.
5. Data Protection & Storage
We take reasonable measures to protect your information from unauthorized access or misuse.
Your data may be stored securely in:
- Encrypted business systems
- CRM or email automation platforms
- Meta Business Suite (if you submit a form through Facebook/Instagram)
We store data only as long as needed for business and legal purposes.
6. Your Rights
You have the right to:
- Request a copy of your stored data
- Correct inaccurate information
- Request deletion of your information
- Unsubscribe from marketing messages
- Withdraw consent at any time
To request any of the above, contact us at:
7. Marketing and Communication Consent
By submitting your information through our website, email contact form, or Meta Instant Forms, you agree that Mishel Machinery may contact you through:
- Phone
- Messenger
- SMS
- Instagram Direct Messages
You may opt out at any time using the unsubscribe link or by contacting us.
8. Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
9. Policy Updates
We may update this Privacy Policy from time to time. The newest version will always be available on this page with an updated date.
10. Contact Information
For questions about this policy or your data rights, contact us:
Mishel Machinery
Agricultural Machinery Manufacturer
📍 Kosovo
📧 info@mishelmachinery.com
🌍 mishelmachinery.com